How We Work

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How We Work

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Have you ever found yourself asking:

  • How do we know what to improve within our programs and services?
  • How can we respond to increasing data mandates from our funders?
  • How do we get visibility across all programs to know what we can offer to people in need?

The problem isn't with your case management, it's with your vantage point.

Service and mission are central to Provisio and this is why we choose to solely focus on helping human services organizations in our communities.

Provisio Partners enables human services organizations to provide greater impact in their communities through:

  • Data
  • Communication
  • Reportable Measures
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Provisio Partners Can Help You

Even if You’re Asking Yourself:

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We already have to enter data in mandated systems so what benefit is there to "double entry?"

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How can we manage our people and programs understanding that accurate data is required for constant improvement?

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We have tried "case management" systems and could not get the data out.

Provisio's Process

The Intersection of Technology and the Human Heart

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Our proven process aligns your KPIs, desired outcomes, and unique mission with a Salesforce solution designed for you. Here's how.

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UNDERSTANDING YOUR UNIQUE
SITUATION

Solve

CONFIGURED SOLUTIONS
FOR CUSTOM APPROACHES

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LEGACY SYSTEM MIGRATION

SUPPORT

TRAINING & SUPPORT FROM
YOUR DEDICATED PARTNER

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Step 1

Understand Your Unique Situation

We first seek to understand how you’re different and how you can best assist the people you serve. We provide guidance to align the available technologies with your desired objectives, enhancing your organization’s capacity to serve by streamlining processes and establishing greater efficiencies using the Salesforce platform.

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Step 2

Configured Solutions for Custom Approaches

With the knowledge of how you operate, we can provide a custom solution that fits perfectly into your organization. Our proprietary software integrates seamlessly with your business process to eliminate redundant, time-wasting complications and provide an accurate, up-to-date view across the entire organization. We can even provide custom app development as necessary.

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Step 3

Legacy System Migration

If you’re moving information from a legacy database, legacy human services software, integrating systems due to organizational change, or performing periodic data refreshes from outside sources, we can help with expert insights and our adaptable and proven processes for a seamless transition.

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Step 4

Training & Support from Your Dedicated Partner

We don’t leave you hanging. Once our solution is configured and implemented, we provide specialized training and support, including a dedicated Help Desk. That’s why our clients experience user -adoption rates of 80% versus the industry average of 20%.

Customer Success

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Your People Are Our People

Although we may not be designing the system, the Customer Success Team is involved early on in the implementation process, and our journey together never really does come to an end. We take the time to understand your work and how it’s affecting your community – we use that information to build training and implementation resources that work for you, for them, and for the individuals you serve.

Your folks are busy – we get it. Our training methods streamline your processes so your employees can work smarter, increasing user adoption and making for a happier, more productive workforce.

We’re a team of problem-solvers who’ve made it our priority to ensure your staff is confident in doing their jobs - differently.

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