Project Manager

The ideal Project Manager candidate will be mission-driven, self-reliant, flexible leader that is eager to learn.

The Project Manager (PM) role is the main point of contact with the client and ultimately responsible for communicating timelines, milestones, and facilitating the resolution of any concerns or issues throughout the project lifecycle.

The PM will oversee the project team to ensure the project stays on time and that we are providing an excellent product to our client that aligns with the Scope of Work and budget, while maintaining a strong client relationship throughout the project.

Most importantly, the PM is empowered to ask the hard questions of the team.

Responsibilities

Participate in discovery and product demos to maintain a fundamental understanding of the client’s requirements and implementation solution
Draft and maintain the Project Plan for all assigned projects which include internal draft review documents and delivering updated Project Plan requirements that further solidify scope as addressed in discovery
Leading the internal project kickoff in which the goals, hours, and timeline milestones of the project are discussed as well as confirming overages of time outside of original scope
Serve as the liaison to the Customer Success Lead in order to ensure a successful training and go live
Delegating duties as needed
Coordinate resource needs with the Delivery Director
Travel to clients with team when necessary

Required Experience/Credentials

Bachelor's degree in a related field or relevant experience
3- 5 years experience managing project delivery CRM implementations, preferably Salesforce, in a consulting environment
Experience in the non-profit space
Familiar with Nonprofit Success Pack
Exceptional written and verbal communication skills
Exceptional project management skills

Additional Helpful Experience/Credentials

MBA or advanced degree is a plus
Relevant Salesforce Certifications or the ability to achieve certifications upon hire
Experience with third-party integrations
Consulting experience in the nonprofit industry

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