Project Manager/Business Analyst

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Project Manager/Business Analyst

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From small nonprofits to statewide organizations, we’ve worked throughout the Midwest and across the country for many years, helping our clients get the best results from nonprofit case management software. During this time, human services has become our passion.

Our proprietary Salesforce case management framework saves time, automates processes, and provides the data needed to work more efficiently, freeing clients to focus even more on the needs of their communities.

As established Salesforce partners, we let the technology do the heavy lifting while letting our clients focus on their missions.

The ideal candidate will be mission-driven, self-reliant and eager to learn. Our consultants are all client-facing and may be involved in all steps in a project’s lifecycle including demonstration, discovery, design, configuration and development, testing, data migration, integration development, and support. The Senior Technical Consultant will lead the technical aspects of projects and must have a strong understanding of the Salesforce platform.

  • Oversee and take responsibility for successful completion and timeline of Salesforce projects within budget
  • Manage client relationship throughout engagement to keep a strong customer relationship throughout
  • Participate and support user acceptance testing efforts as needed including issue tracking and appropriately managing those issues against project scope and timeline
  • Manage project plan and be able to problem solve any risks that may occur 
  • Travel to clients and with team when necessary
  • Bachelor's degree in a related field or relevant experience
  • 3- 5 years experience managing project delivery CRM implementations, preferably Salesforce, in a consulting environment
  • Experience in the non-profit space
  • Familiar with Nonprofit Success Pack
  • Exceptional written and verbal communication skills
  • Exceptional project management skills
  • MBA or advanced degree is a plus
  • Relevant Salesforce Certifications  or the ability to achieve certifications upon hire
  • Experience with third-party integrations
  • Consulting experience in the nonprofit industry
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