Senior Technical Consultant

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Senior Technical Consultant


From small nonprofits to statewide organizations, we’ve worked throughout the Midwest and across the country for many years, helping our clients get the best results from nonprofit case management software. During this time, human services has become our passion.

Our proprietary Salesforce case management framework saves time, automates processes, and provides the data needed to work more efficiently, freeing clients to focus even more on the needs of their communities.

As established Salesforce partners, we let the technology do the heavy lifting while letting our clients focus on their missions.

The ideal candidate will be mission-driven, self-reliant and eager to learn. Our consultants are all client-facing and may be involved in all steps in a project’s lifecycle including demonstration, discovery, design, configuration and development, testing, data migration, integration development, and support. The Senior Technical Consultant will lead the technical aspects of projects and must have a strong understanding of the Salesforce platform.

  • Pre-sales Support - preparation for custom client demonstrations
  • Technical Design and Data Modeling
  • Coordination of both internal technical staff and offshore resources
  • Oversight of enhancements to the birdseye Code Base
  • Support of development lifecycle and testing
  • Code audits to ensure compliance with coding best practices and documentation standards
  • Service desk support for tier 3 escalated tickets
  • Development of lighting components and visualforce pages, Apex pages
  • Design and architecture of custom solutions on the platform
  • Data migration
  • Systems integrations
  • Strong understanding of Salesforce data model and security design best practices
  • Nonprofit Success Pack (NPSP) experience
  • Understanding of the declarative capabilities of the platform
  • Knowledge of relational databases
  • Degree in Computer Science related discipline or equivalent experience
  • Salesforce Developer 1 certification
  • Additional Salesforce Certifications
  • Salesforce DX
  • Source control
  • ETL tools
  • Einstein Analytics